Privacy Policy

01 1. Data Collected

We only collect information that you actively provide us when filling out our contact form for the purpose of requesting a diagnosis or clarifying institutional questions. The data includes:

• Full name: for personal identification and personalized service.
• Company name: for diagnostic qualification and understanding of the operational IT context.
• Corporate email: for establishing commercial or technical contact.
• Phone / WhatsApp: for scheduling consultations and responding to requests.
• Description of needs: technical information provided by you to support the diagnostic consultation.

02 2. Purpose of Processing

We process your data exclusively to:

• Respond to your contact requests efficiently.
• Schedule and qualify diagnostic consultations requested by you.
• Send technical proposals or quotes on demand.
• Comply with legal or regulatory obligations applicable to our corporate activity.

03 3. Legal Basis for Processing

We process your data based on the following legal bases provided by the LGPD:

• Consent: actively provided when filling out and submitting the contact form.
• Contract execution or preliminary procedures: for the preparation of commercial proposals at your request.

04 4. Data Storage and Retention

We retain your data only for as long as necessary to fulfill the purposes described in this policy or as required by Brazilian fiscal and commercial legislation. Contact data not converted into commercial partnerships are periodically deleted from our secure databases.

05 5. Information Sharing

LIANODE never sells, leases, or shares your personal data with third parties for advertising or promotional purposes. Any sharing will occur strictly with IT infrastructure providers (such as secure hosting and cloud storage services) under confidentiality and security agreements equivalent to ours, or by judicial order from Brazilian government authorities.

06 6. Information Security

We adopt strict administrative and technological measures to protect your data against unauthorized access, loss, destruction, or unwanted alterations. This includes the use of encryption (HTTPS) on the website, firewall on high-standard cloud servers, and restricted control of access credentials for authorized technical and commercial staff.

07 7. Your Rights as a Data Subject

In accordance with the LGPD, you have full rights over your data, including:

• Confirmation of the existence of data processing.
• Free and simplified access to your data in our files.
• Correction of incomplete or inaccurate data.
• Deletion of personal data processed with your consent (except if necessary for legal compliance).
• Revocation of consent at any time.

08 8. Privacy Contact

To exercise your legal data subject rights or resolve any technical questions regarding the processing of your data at LIANODE, please contact our privacy officer directly by email:

contact@lianode.io

09 9. Changes to this Policy

We reserve the right to update this Privacy Policy periodically to reflect improvements in our procedures or adaptations to the guidelines of the National Data Protection Authority (ANPD). We recommend frequent visits to this page.